Coronavirus update:

The Lancaster & District Homeless Action Service is open, providing a limited service strictly for “street homeless” people in the area.  Lancaster City Council have done a great job temporarily housing the local homeless during the crisis, but as lockdown relaxes we anticipate our charity, once again, will become a necessary safety net for the vulnerably housed who fall through the system for one reason or another.

We are open Monday to Friday from 9:30am with last entry at 1pm, and each person will be allowed 45 minutes in the building to take advantage of the services on offer – food, shower, Laundry (by appointment), support. Only three people will be allowed in at any one time.

We have implemented changes to the building, and the way we work, to meet the pandemic government guidelines. In addition, staff have been provided with appropriate PPE, hand sanitiser is readily available and disposable masks will be provided to people using the service. Social distancing will be in action throughout the days.

You can follow us on Facebook to keep in touch with the latest developments.

Welcome to the Lancaster & District Homeless Action Service 

The project was set up in 1987 by a group of local churches who were all providing a service for local people in housing poverty. The Homeless Action Service was built in 1992 with a considerable amount of incredible support from local people and churches. We became a registered charity in 1992 and a limited company by guarantee in 1999.

We are a day centre based in Edward Street in Lancaster which provides housing advice to the street homeless and those in housing poverty.

Our clients are ordinary people who circumstances have altered their way of life, people who have been in care, suffered a relationship breakdown, have addictions, come out of the services, come out of prison.

For many years we have run a Christmas shelter, 24/7 from Christmas Eve for 5 days and nights. There is nothing else in the Lancaster District which consistently gives this support.

Our Mission Statement 

The Lancaster & District Homeless Action Service seeks to provide and improve services for those who are homeless or have housing related needs by the following means:

Aims and Objectives

  • Identifying and responding to homelessness and housing related needs.
  • Working directly or in partnership with other agencies to promote accessible, responsive and suitable services.
  • Offering day centre facilities that offer care and support for homeless people and those with housing related needs.
  • Offering advice, information and advocacy service on housing and related issues.
  • Maintain accurate and up to date awareness of the needs of those who are homeless or have housing related needs through monitoring, maintaining and generating data for both the project and a wider audience.
  • Seeking to inform and guide policy locally and nationally that affects homeless people and those with housing related needs.
  • Maximising available resources through seeking out alternative funding, encouraging participation of project users, valuing and developing staff and volunteers and encouraging active support from all sectors of the community.
  • Promoting equality of opportunity for all throughout all aspects of the service.


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